The Grandin Agency

Office Locations:

422 Campbell Ave Southwest
Roanoke, VA 24016

13245 Booker T Washington Hwy,
Bldg 2 Suite C
Hardy, VA 24101

Types of Properties We Manage:

– Single Home/condo (up to $300K)
– Single Home/condo ($300 to $500K)
– Single Home/condo ($500K to $1M)
– Multi-Family (2-4 units)
– Multi-Family (5 -19 units)
– Multi-Family (20-99 units)
– Multi-Family (100+ units)

Let The Grandin Agency Manage Your Home

Our Nine Principles Of Residential Property Management:

1. At the Grandin Agency, we are not slumlords. We manage well maintained homes and believe quality homes attract quality tenants.
2. Customer service. It’s simple – we answer our phones and promptly return email. We are always in the office during business hours and encourage our owners and tenants to stop by anytime.
3. We don’t believe in a nickel and dime philosophy. Our pricing is clearly listed and we don’t deviate. We deliver a premium service and our cost structure reflects that. When the hidden fees and ala carte nature of our competition is considered, we offer an outstanding value.
4. Grandin doesn’t charge our tenants overly aggressive late fees or application fees. This is counterproductive to a good relationship as our main goal is keeping your home occupied!
5. All rentals are listed on the MLS (Multiple Listing Service). This helps establish comparables for the area also helps confirm your properties income generation potential for loan and appraisal purposes. Additionally, we also list all of our properties on Zillow, Trulia, Realtor.Com, Hotpads, Craigslist, and hundreds of other sites. Your properties WILL get exposure.
6. Technology – yes please! Our system is completely online. All of your statements, expense reports, and property photos are available 24/7 in your encrypted owner portal. You can inspect our accounting and records anytime. Conversely, the tenants have all of their statements, documents, maintenance requests, and payment options online as well.
7. How often do you inspection your properties? We contractually commit to doing a drive by inspection quarterly and interior inspections every six months. Photos taken during the inspections are uploaded and available in your owner portal.
8. Grandin is familiar with the needs of out of town owners. We can deposit your money via direct deposit to any account you specify and guarantee disbursement by the 15th.
9. All tenants are checked against the terrorist watch list, the FBI’s most wanted, criminal databases, and public records. We also search court records for a history of evictions and judgments. Careful screening helps insure your investment is protected!